Job Name : Customer Service
Salary : 18000 – 21000 a Months
Exp: 0 – 4 years
Company Name : Tata CLiQ
Location : Gurgaon, Haryana
Qualification : Graduation
Language : English/Hindi
Job Info –
Responsibilities:
- Conceptualize, prioritize, and execute & measure impact of new features
- Lead the ideation, experience and technical development of disruptive innovations across e-E-commerce Customer services.
- Manage the delivery of business change and business readiness, working closely with the business to ensure the solution is delivered at a high quality.
- Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product.
- Own the product roadmap, drive action throughout the organization to get products to market, write high-level requirements and manage all aspects of in-life products, including customer feedback, requirements, and issues
- Involve in Planning and executing unit, functional, system, integration, user acceptance, and performance testing during various phases of testing cycles.
- Work cross-functionally with design and technology teams to ensure timely and quality release of product/ enhancements
