Job Name: Customer Support Executive
Salary: Best In Industry
Exp: 0 – 1 Years
Company Name: Wall Street Finance
Location: Mumbai, Maharashtra
Qualification: 12th Pass
Language: English/Hindi
Job Info –
- Contribute to team effort by accomplishing related results as & when needed.
- Identify and assess customer’s needs to achieve the highest level of satisfaction.
- Work closely with cross-functional teams to ensure customer concerns are resolved at the earliest.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Data entry in various platforms.
- To handle inbound/outbound cardholder calls, with exceptional customer service as your constant goal. You will be cross trained to work in multiple clients based upon business needs. You’ll also maintain up to date skills to ensure your ability to provide effective support and efficiently.
- Educate customers regarding the WSFx products.
- Make use of problem-solving/decision making skills to achieve the highest level of customer satisfaction.
